At (c) Management, Inc. (CMI), our mission is to provide trusted and dynamic management services for associations, foundations, and non-profits in the healthcare field. CMI offers a unique approach, matching strong logistical, financial, and meeting support capabilities with experienced legislative and regulatory expertise. CMI is among a select group of association management companies that have achieved AMC Institute accreditation.
Our company strives to create a workplace that fosters learning, growth, and community. The spirit of teamwork, innovative ideas, and the dedication of (c) Management, Inc. staff are the foundation of our company’s more than 40 years of success.
POSITION SUMMARY
The Program Manager serves as project lead to plan, implement, and assess multiple components for the projects according to the specifications, while adhering to project scope, timelines and budget. The Program Manager cross-collaborates with all internal departments to produce education and resources targeted toward multidisciplinary cancer care teams. In addition, they are responsible for analyzing project risks and adapting resource allocation until successful project completion including management of funder expectations and management of external vendors and consultants. The Program Manager represents the client organizations through various outreach efforts by attending external conferences, presenting client work and fostering partnerships with external partner organizations. The Program Manager serves as the primary lead on their projects and collaborates closely across the Provider Education portfolio with internal and external stakeholders. The Program Manager is responsible for setting and managing expectations, highlighting and resolving issues, ensuring regular communications and managing internal and external activities to achieve program, department and organizational outcomes and goals.
DUTIES & RESPONSIBILITIES
- Work with the clinical affairs team to manage research focused projects directed at solving barriers for multidisciplinary cancer teams. Spearhead ACCC’s Community Oncology Research Institute (ACORI) and sub-portfolio of projects. Work with advisory committee and Development team to provide strategic direction for future deliverables under this umbrella.
- Manage IRB protocol submissions for research-based programs. Provide insight and review for other program managers with IRB submission requirements.
- Compile educational outcomes and statistics for relevant projects along with developing abstracts and manuscripts for publication.
- Manage and implement state and regional focused education projects addressing the identified needs of learners in those areas.
- Utilize project management tools (i.e., SmartSheet, Microsoft Teams) to organize and report on tasks.
- Maintain a detailed knowledge and understanding of all project elements to be able to quickly consult with internal and external stakeholders on issues and/or problems.
- Build professional rapport with key stakeholders to develop educational content (advisory boards, committees, members and consultants).
- Manage funder expectations and communications to and align with project plan; serves as main point of contact for funders on specific projects, providing them with up-to-date status reports on projects as required.
- Ensure membership education needs are addressed through project-specific evaluation/surveys.
- Create RFPs and vets vendors/consultants as needed on project deliverables.
- Manage vendors/consultants throughout the design, production, and delivery process.
- Actively participate in cross-departmental CORE Group—contributing ideas, expertise, and collaborative effort on a wide range of activities.
REQUIRED QUALIFICATIONS & SKILLS
- 5+ years of experience in professional experience in project management (non-profit, healthcare/oncology or association management preferred).
- Experience working on grant- or contract-funded projects, including routine communication with funders and preparation of outcome reports.
- Proven organizational skills and the ability to manage multiple projects and tasks simultaneously.
- Proven ability to provide valuable insights and logical explanations when faced with difficult questions.
- Ability to communicate effectively at all levels and articulate all relevant perspectives.
- Proven written and verbal communication skills.
- Ability to work independently with minimal or no supervision.
- Strong customer service focus.
- Ability to establish and maintain effective working relationships.
- Proficiency with Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).
- Availability for overnight travel to attend meetings and provide on-site assistance; estimated at between 5-10%.
- A passion for influencing the healthcare landscape and cancer care delivery.
PHYSICAL REQUIREMENTS
- Prolonged periods sitting at a desk and working on a computer.
- Efficient home-office set-up to accommodate hybrid work schedule.
- CMI requires all employees to be COVID-19 vaccinated. Accommodation due to a disability or religious reasons will be evaluated in compliance with the law.
CMI is an equal opportunity employer and are committed to cultivating and preserving the culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents our culture. We take affirmative action to ensure equal opportunity for all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. CMI participates in the E-Verify program.
Interested candidates should submit a cover letter and resume to the Human Resources Manager at hr@c-managementinc.com.